Frequently Asked Questions
Everything you need to know about your digital movie purchases.
How will I receive my movie code?
All movie codes are delivered instantly to the email address provided at checkout. Please check your spam or promotions folder if you do not see it within a few minutes of purchase.
What platforms can I use to redeem my codes?
Most of our codes are compatible with major platforms including Movies Anywhere, Vudu, Apple TV (iTunes), and Google Play. Specific platform compatibility is listed on each product page.
Are these codes brand new and valid?
Yes, we only sell 100% authentic, unused digital codes sourced from original physical media sets. Each code is verified before being added to our inventory.
Do you offer refunds on digital products?
Due to the nature of digital goods, we generally do not offer refunds once a code has been delivered. However, if you encounter a technical issue or an invalid code, please contact our support team for a replacement.
Can I redeem these codes outside of the United States?
Unless otherwise specified in the product description, our codes are intended for use with US-based accounts. Using a VPN or attempting to redeem in other regions may not work.
What is the difference between 4K, HD, and SD codes?
4K codes provide the highest resolution available (Ultra HD), HD codes provide 1080p resolution, and SD codes provide standard definition. Your playback quality also depends on your device and internet speed.